Last updated: November 2026
This refund policy applies to services offered by Psychic Thomas through www.lottospells.com.
My approach
I agree the cost of any work with you before it begins, and I never take payment for work that my reading shows cannot help. Because readings and spiritual work involve my time, preparation and materials, refunds depend on whether the work has started.
When a refund applies
- Work not yet started: if you change your mind before I begin the agreed work, contact me and I will refund the payment for that work.
- Work I cannot do: if, after payment, I find I cannot carry out the agreed work, I will refund the payment for that work.
- Duplicate or mistaken payments: these will be refunded.
When a refund does not apply
- Completed readings: once a reading has been delivered, it cannot be refunded.
- Spell work already carried out: once a cleansing or lottery spell has been cast, it cannot be refunded.
- Lottery results: because no result is guaranteed, not winning a prize is not a reason for a refund. I do not guarantee results, because I am not the Almighty.
How to ask for a refund
Email info@lottospells.com or send a WhatsApp message to +27 73 993 8020 with your name, the date of payment and the work it was for. I will reply as soon as I can.
Related policies
Please also read my terms of service and disclaimer.
